Reliance Retail revenue rises 7%, JioMart orders more than double

Reliance Retail on Friday reported a 7.4 per cent rise in Q1 FY27 revenue to ₹90,409 crore from ₹84,172 crore in Q1 FY26, supported by double-digit underlying growth across Grocery, Consumer Electronics and Fashion and Lifestyle. Adjusted for the Reliance Consumer Products demerger, gross revenue grew 11.6 per cent as JioMart’s average daily orders jumped 116 per cent and transactions increased 46 per cent. Retail EBITDA declined 1.1 per cent to ₹6,309 crore from ₹6,381 crore, while its margin contracted 80 basis points to 7.9 per cent as digital commerce scaled up.

The company attributed the 80-basis-point contraction in EBITDA margin to 7.9 per cent from 8.7 per cent to the scale-up of digital commerce.

Reliance Industries’ regulatory filing also showed Retail EBIT declined 6.9 per cent to ₹4,529 crore from ₹4,866 crore in Q1 FY26, a sharper fall than EBITDA after depreciation and amortisation.

Transactions across Reliance Retail rose to 568 million from 389 million. JioMart serviced about 5,500 pin codes, with more than 2,500 Digital and Fashion and Lifestyle stores connected to two-hour delivery, while customers using both digital and physical channels spent 2.7 times as much as pure offline customers.

The registered customer base increased 10.6 per cent to 396 million from 358 million, while unique customers served across Retail formats grew 8.5 per cent year-on-year. The faster increase in orders and transactions than in revenue points to the growing contribution of high-frequency, smaller-basket digital purchases.

Reliance opened 252 stores during the quarter, taking the network to 20,169 stores from 19,592 stores in Q1 FY26, an increase of 2.9 per cent. Its operating area rose 1 per cent to 78.4 million square feet from 77.6 million square feet.

Reliance reported double-digit underlying growth across Grocery, Consumer Electronics and Fashion and Lifestyle.

Grocery recorded like-for-like growth of 7 per cent, supported by regional festivals and category-focused events. Fashion and Lifestyle posted 4 per cent like-for-like growth, aided by merchandise freshness and store refreshes.

Consumer electronics registered 16 per cent like-for-like growth, supported by higher average bill values and demand for air conditioners, laptops, mobile phones and small appliances.

Ajio Rush recorded a 136 per cent sequential increase in orders. Shein app installations crossed 30 million, while the resQ services business increased revenue 27 per cent year-on-year.

The quarter captures Reliance Retail’s strategic trade-off: digital and omnichannel investments are rapidly expanding transactions and customer reach but are weighing on near-term profitability and margins.